Monitoring system health
The page provides a summary of the health status of the devices connected to the network. It shows a consolidated list of alerts that are triggered from the devices provisioned at the site.
It also displays the inventory details of the connected devices and real-time data of active client connections on an hourly basis with the cumulative transfer speed of all the devices.
How do I know if there is an issue with the System Health?One of the following messages is displayed at the bottom of the System Health icon:
Table 1: System Health Messages
Message | Description |
|---|---|
| This information alert indicates that there are no issues with the system health. The color code is green. |
| This minor alert indicates one or several potential issues detected in the system. The color code is yellow. |
 | This major alert indicates one or several issues detected in the system that require immediate attention. These alerts have the highest severity level. The color code is red. |
How are the alerts classified?The alerts are classified based on the severity. The page in the HPE OfficeConnect Wi-Fi Portal prioritizes the alert that requires immediate attention by placing it at the top of the list. The alerts are classified as follows:
Major active alert (
) — The alerts classified as major are considered as the most severe by the system and prompt the user to take an immediate action. These alerts are triggered when there is a definite downtime of a device, synchronization failure, or when the Internet connectivity is down.
Minor active alert (
) — The alerts are classified as minor when a degradation in performance is observed, but without any downtime. These alerts are triggered when a system or device is overloaded, or a device MAC address is unauthorized.
Information active alert (
) — An information alert indicates that a new version of the software is available for installation. These alerts have the least severity and do not affect the current working status of the system.
When does HPE OfficeConnect Wi-Fi Portal trigger an alert?The HPE OfficeConnect Wi-Fi Portal triggers an alert when an unusual activity occurs on the site and requires timely action to be taken by the administrator.
When do registered devices send and receive notifications? Registered devices send or receive notifications when an alert is triggered by the HPE OfficeConnect Wi-Fi Portal due to an unusual activity on the site. For information on how to enable or disable notifications for alerts, refer to Notification settings.
What is the purpose of the Inventory page?The page displays a list of all the devices in the network along with their operational status.
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Last Updated May 2018 © Copyright 2017 Hewlett Packard Enterprise Development. All Rights Reserved. | Contact |
